Scottish Autism adopted the Public Service Improvement Framework (PSIF) during 2010 as our overarching quality management system and process. PSIF originates from the European Foundation for Quality Management (EFQM).
Since 2015 Scottish Autism has been involved in the Recognised for Excellence scheme through Quality Scotland. This scheme is based on the EFQM excellence model and helps us to identify our organisational strengths and also drive forward our organisational areas for improvements with a added bonus of an awards structure.
With this in mind Scottish Autism has naturally evolved into using the EFQM excellence Model. All Scottish local authorities recognise the EFQM model as well as 30,000 other organisations across the world. Scottish Autism will now use the EFQM excellence model only as our overarching quality management model.
Scottish Autism has been planning to apply for the Recognised for Excellence Award again. The work for this has already begun in January 2016 by the PSIF team and a large number of staff across the organisation. The application will be submitted to Quality Scotland by December 2016 and an assessment team will visit Scottish Autism during March 2017. We will find out our result of the award during June 2017.
Scottish Autism is awarded the Recognised for Excellence 3 star award. The award follows a visit in 2015 by a Quality Scotland assessment team, made up of people from a variety of business backgrounds, where they met with our staff and examined a number of our core services.
Our Quality & Risk Manager, David Harkins, was interviewed on Central FM about the award, which you can listen to on their website.
We are now embarking on the next level award Recognised for Excellence.
Recognised for excellence award is a European recognised scheme that is designed for organisations who are well on their way to achieving organisational excellence and can demonstrate to staff, service users, parents, families and commissioners that the organisation is dedicated to continuous improvements.
Read Quality Scotland's most recent edition of the Excellence Now magazine, look out for a quotation from our Quality and Risk Manager, David Harkins on page 10 and PSIF updates on page 19.
Scottish Autism is featured in Quality Scotland's Excellence Now magazine as a Committed to Excellence case study.
Quality Scotland presented us with the Committed to Excellence Award for our efforts in continually improving the running of our organisation and the services provided for individuals with autism and their families.
Quality Scotland has invited David Harkins (Quality & Risk Manager for Scottish Autism) into their PSIF implementation group. This is great opportunity for Scottish Autism to engage and influence along with the other core membership of PSIF including representatives from Quality Scotland, Investors In People Scotland, Improvement Service, West Lothian Council, City of Edinburgh Council and the Fire and Rescue Service, represented by Strathclyde Fire and Rescue.