For all general enquiries please contact our team in head office.
Scottish Autism, Hilton House, Alloa Business Park, Whins Road, Alloa, FK10 3SA
The health, safety and wellbeing of our staff and individuals we support is our priority. Therefore, our Head Office is currently closed with most staff working from home. If you know the staff member you need to contact please do so via email. You can contact our Autism Advice Line at firstname.lastname@example.org. For all general enquiries please email us at email@example.com and we will respond to you as soon as possible, or call 01259 720044.
We thank you for your understanding at this challenging time.
Tel: 01259 720044
*For any autism related enquiries please contact our Autism Advice Line.
How to find us
Get the train from Edinburgh Waverly train station on Princess Street to Stirling train station on Goosecroft Road. Travel from Stirling train station to Alloa train station on Station Road.
Travel time varies between 1 hour 15 minutes and 1 hour and a half.
Get the train from Glasgow Queen Street train station on Hanover Street to Alloa train station on Station Road.
Travel time takes between approximately 45 minutes.
From Alloa station it is approximately 12 minutes to walk to Scottish Autism Head Office on Whins Road.
From Glasgow, travel North along the M80 and onto the M876, follow signs for Kincardine Bridge and then for Alloa. Travel time takes approximately 40 minutes, depending on the time of departure.
From Edinburgh, travel West along A90 onto M9 towards M876, follow signs for Kincardine Bridge and then for Alloa. Travel time takes approximately 1 hour, depending on the time of departure.
If you have any enquiries about our services please contact us by using our online contact form or phoning 01259 720044.
Due to the recent UK and Scottish Government advice around the coronavirus pandemic, and with the wellbeing of those we support and our staff in mind, we have made some temporary changes to our service provision. Whilst our residential and home support services continue to be fully resourced, our day and outreach services across Scotland will be temporarily suspended. Where possible, reduced services will run and delivery may be different as we focus on delivering the most critical services at this time. All those we support, family members and involved professionals have been informed of the relevant changes. We will continue to review the situation and do our best to re-introduce services as and when we can. With some services suspended we would ask that any service enquiries are directed to our main line at 01259 720044.
Scottish Autism is committed to ensuring that its services are of the highest quality. We welcome feedback from all stakeholders in order that we can improve where necessary or recognise and learn from positive or outstanding experiences. If you would like to make a compliment or a complaint please get in touch using the contact details below. Firstly we would ask that you read our compliments and complaints procedure.
Phone on: 01259 720044
Email to: firstname.lastname@example.org
Post to: Hilton House, Alloa Business Park, Whins Road, Alloa FK10 3SA
Autism Advice Line
Our Autism Support Team operates Tuesday to Friday, 10.00am - 4.00pm.
Due to COVID-19, we are looking to redeploy staff to support the operation of essential services. Therefore we are unable to answer calls to our advice line, but can respond to emails. If you wish to contact one of our advisors please send an e-mail to the team. If you would prefer a call back, please request this and provide your contact information.
Please e-mail email@example.com or use our online contact form and an advisor will be in touch as soon as they can. Please note that it might take slightly longer for an advisor to respond to your enquiry.
Our support team is made up a small number of advisors, that aim to provide an individualised response to each enquiry as quickly as possible. We are currently experiencing a very high volume of calls, so please be advised it may take it may take longer to receive a response to your enquiry.
Please note that the advice line is not an emergency service. For anything urgent, please consider calling your local Social Work department, NHS 24 on 111 or the Samaritans on 116 123.
Alternatively, you may also be able to find answers to your queries in our ‘Support for Families’ section of our website.