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Autism Advice Line

Here to provide reliable information throughout the individual's whole life journey.


Home > Services & Support > Support Professionals > Autism Advice Line

Autism Advice Line - 01259 222 022

We have a dedicated team of advisors who are trained and experienced in working with people on the autism spectrum. Each year we handle hundreds of calls and our advice line enables a direct first response to families looking for information, advice, and support.

When a child or young person is first diagnosed, parents often have many questions and concerns. Others may be seeking information on how to go forward for a diagnostic assessment.

We know that it is not only parents and family members who need information and advice. Individuals who are on the spectrum and the broader community may also be in need of the specific information and support we can offer.

Our advisors will also respond to professional enquiries. We offer advice and information and are also willing to discuss partnership approaches to providing more specific direct support to families.

Every caller’s needs are unique and are responded to in a professional and confidential manner. Previous users of our advice line service have benefited from advice on a range of issues such as toileting, eating and sleeping, and more sensitive issues like depression and anxiety are also common lines of enquiry.

Autism Advice Line

Our Autism Advice Line is open Monday to Friday, 10.00am - 4.00pm.

Call an Autism Advisor on 01259 222022

Please note that the advice line is not an emergency service. For anything urgent, please consider calling your local Social Work department, NHS 24 on 111 or the Samaritans on 116 123.

Online form

Alternatively, you can complete this short form and one of our Autism Advisors will aim to be in touch with you as soon as they can.


Thanks for taking the time to listen, I feel as if a weight has been lifted. 

Parent looking for diagnosis advice