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Home > Services & Support > Support Individuals > Accessing the Bank

Accessing the Bank

Thanks to generous funding from the Clydesdale Bank Spirit of the Community Award, we have developed six videos to support and enable autistic individuals to manage some of the unique challenges they face when going to the bank. These short animations highlight some of the common experiences that come with a trip to the bank such as waiting in queues, speaking to different people and having to remember PIN codes. They also include advice on how to keep money safe and guard against fraud as well as how an individual can transact online or over the telephone with their bank. 

We would love to know what you thought of these videos and how helpful you found them. Once you have watched them we would really appreciate it if you could take a minute or two to fill out our feedback form. 


1. Using the Bank




3. Making Transactions 




5. Security and Fraud



2. Opening an Account




4. Different Ways of Banking




6. Things to Remember