Success at the Scottish Awards for Business Excellence
We are delighted to have received a suite of accolades at this year’s Quality Scotland Awards for Business Excellence. We received a 4 Star Recognised for Excellence (R4E) Award in recognition of our commitment to achieving organisational excellence and dedication towards continuous improvements. We also picked up the Good Practice Award for Harnessing Creativity and Innovation, while our Quality and Risk Manager, David Harkins, received the Quality Scotland Ambassador for Excellence Award.
R4E is an award acknowledged all over Europe for organisations demonstrating high levels of performance against the nine criteria of the comprehensive European Foundation for Quality Management Excellence Model (EFQM). It is designed to embed a culture of excellence for organisations which are focused on achieving the highest standards in their commitment towards people, suppliers and their wider stakeholder community.
That award followed a week-long visit during March this year by a Quality Scotland assessment team, formed of professionals from a variety of business backgrounds from across the UK. They met with staff from across the organisation and service users, and scrutinised a number of our core services.
Meanwhile, the Good Practice Award for Harnessing Creativity and Innovation Award was handed to us for our work in encouraging all staff to be experts and innovators, contributing to standards of practice which differentiate us from our competitors. This award is bestowed upon organisations which grow their reputation on a national and international basis through innovative practices.
David Harkins’ Quality Scotland Ambassador for Excellence Award was in recognition of his ‘endless enthusiasm’ in supporting Quality Scotland for more than 10 years where he has strived to help make excellence a national characteristic of Scotland. He was commended for supporting Quality Scotland’s vision and reaching out to assist organisations using expertise from a range of tools and techniques gained over many years’ experience in the field of quality.
Commenting on the awards, our Chief Executive Officer, Alan Somerville said: “I congratulate David and all our other colleagues for their efforts in helping to secure these latest awards. This is a fantastic result and shows that we are by no means standing still in our pursuit of excellence, both as an employer and in the services we provide.”
This award follows the previous two Quality Scotland awards having received the R4E 3 star Award in 2015 and the Committed to Excellence Award in 2013.